Need help with a delivery, traveler dispute, or want to partner with us? We'd love to hear from you.
Our support team is available 24/7 to resolve safety concerns, escrow adjustments, or route verification issues.
support@zemexapp.com
Average response time: 2 hours
disputes@zemexapp.com
Contact here for active escrow issues
Zemex Technologies Inc.
100 Pine Street, San Francisco, CA
If you encounter any safety issue with a package contents or a match traveler, report it immediately. Our escrow framework guarantees payment security while we investigate.
